Frequently asked questions
A short guide to how the platform works, who sees what, and when. If your question is not answered here, write to us — we reply in confidence.
General
What is Handball Bridge?
A confidential, verified network in professional handball for clubs, agents and players. Clubs' searches and players' intentions to move meet in the background, and information is disclosed step by step, with mutual approval.
Is Handball Bridge an agency?
No. We are an independent platform: we do not represent players or clubs, we do not negotiate on anyone's behalf, and we are not a party to the agreements between users.
How are users verified?
Registration is open. After registering you choose your role, enter your details and submit a declaration. Verification is based on that declaration and on public sources: our moderators compare the details by hand. We ask for a document only if the moderator considers it necessary. Verification is not a check of permits or licences. The substantive features open once you are verified.
What happens if I don't find the right partner?
Nothing that harms you. Your search is private by default and free during the pilot, and if there is no suitable match, nobody learns anything about you. You can change, pause or close a search at any time, and reactivate it after it expires.
Anonymity and data protection
Who sees my data?
By default, no club or other agent: every sensitive field is private. Your private data can be seen by our moderators and by the agent who represents you. When there is a match, the club sees professional details without a name (such as position, age band and league level), and on an approach the player side sees the club's region, league level and the position sought. Names become visible only after mutual identification. There is no public player list, and clubs' searches are visible within the network only as each club decides.
What does mutual identification reveal?
When both sides approve, the names become visible and the negotiation room opens. The club then sees the player's full professional profile: name, current club, nationalities, birth year, height and weight, languages, career, and the video and stats links. The player side sees the club's name and its contact people, with e-mail and phone. The player's own contact details and exact salary expectation are never revealed automatically; the club only sees whether its budget fits.
How can I download or delete my data?
In the Privacy section of Settings you can download your data in machine-readable form (JSON) and request the deletion of your account. A moderator processes the request, and you can withdraw it until then; on processing, your personal data is deleted or anonymised in line with the GDPR.
Clubs
Can other clubs find out whom we are looking for?
Only if you decide so. Every search is fully private by default: only the matching system sees it. You can choose anonymised mode (without the club's name), a mode for selected agents, or public within the closed network, where the club's name and country are shown.
How do we know an agent really represents the player?
An agent can act for a player only under an active mandate: recommending, answering approaches and approving identification all require one. A mandate is active once the player has approved it and a moderator has checked the mandate document; for a player without an account, a moderator can approve on the player's behalf.
Agents
Which club needs do I see as an agent?
The active searches a club has published in anonymised mode or publicly within the closed network, and those to which the club has invited you or your agency. Except in network mode, the club's identity stays hidden until mutual identification.
Can clubs find me as an agent?
With “I can be found by clubs” switched on (the default), verified clubs can find you by name when they share a search with selected agents. Only your name is shown, not your players. You can switch it off in Settings at any time; the agency has its own switch.
Can I add a player who does not have an account yet?
Yes. You declare that you are authorised to represent the player and that you will inform them within one month that their data has been added to the platform. You upload the mandate document and a moderator approves it. The player takes over the profile with a single-use link that is valid for 14 days.
Players
Can my current club find out that I am open to a move?
If you hide from your current club, it cannot find you: not on an anonymous match card and not through an agent's recommendation. Hiding applies to the club selected in your profile from the moment that club has registered and been verified by our moderators. You can also exclude entire countries.
Do I need an agent?
No. You can use the platform with or without an agent. If an agent represents you, you approve the mandate yourself and can revoke it at any time; an agent with an active mandate can also approve identification on your behalf.
Fees
What does it cost?
During the pilot, using the platform is free of charge. For players, the core features are always free. Any fee will be announced at least 60 days in advance and introduced only with your explicit consent.
Does the platform charge a commission or success fee?
No. We charge no success fee or commission on transfers or contracts between the parties.
Open registration. A verified network.
Register as a club, an agent or a player. Every account is verified by hand — the substantive features open once you are verified.
Register- Manual verification for every club, agency and player.
- Handled in confidence — your details appear on no public list.
- You can complete your profile and prepare your work while verification is pending.
Fees
- During the pilot, using the platform is free of charge.
- For players, the core features are always free.
- Any fee will be announced at least 60 days in advance and introduced only with your explicit consent.